{"id":3,"date":"2018-09-12T04:09:07","date_gmt":"2018-09-12T04:09:07","guid":{"rendered":"https:\/\/tppone.com\/demo\/xkld3\/?page_id=3"},"modified":"2026-04-10T15:17:35","modified_gmt":"2026-04-10T08:17:35","slug":"chinh-sach-bao-mat","status":"publish","type":"page","link":"https:\/\/giaothongso.com.vn\/en\/chinh-sach-bao-mat\/","title":{"rendered":"CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT <br> <h3>(Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n)<\/h3>"},"content":{"rendered":"<p>C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam\u00a0<strong>(\u201cVDTC<\/strong>\u201d) lu\u00f4n coi tr\u1ecdng s\u1ef1 ri\u00eang t\u01b0 v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i hi\u1ec3u r\u1eb1ng, th\u00f4ng qua Ch\u00ednh s\u00e1ch B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n\u00a0<strong>(\u201cCh\u00ednh s\u00e1ch\u201d)<\/strong>\u00a0n\u00e0y, Qu\u00fd kh\u00e1ch s\u1ebd bi\u1ebft m\u1ed9t c\u00e1ch minh b\u1ea1ch v\u1ec1 c\u00e1c n\u1ed9i dung li\u00ean quan \u0111\u1ebfn c\u00e1ch th\u1ee9c ch\u00fang t\u00f4i x\u1eed l\u00fd v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Qu\u00fd kh\u00e1ch trong qu\u00e1 tr\u00ecnh t\u00ecm ki\u1ebfm, ti\u1ebfp c\u1eadn, s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC nh\u1eb1m \u0111\u1ea3m b\u1ea3o D\u1eef li\u1ec7u c\u00e1 nh\u00e2n lu\u00f4n ri\u00eang t\u01b0 v\u00e0 an to\u00e0n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n<p>Ch\u00ednh s\u00e1ch n\u00e0y l\u00e0 Th\u00f4ng b\u00e1o x\u1eed l\u00fd v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, c\u00f3 th\u1ec3 thay \u0111\u1ed5i khi c\u1ea7n thi\u1ebft v\u00e0 phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt m\u1edbi nh\u1ea5t s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed ch\u00ednh th\u1ee9c c\u1ee7a ch\u00fang t\u00f4i. V\u00ec v\u1eady, ch\u00fang t\u00f4i khuy\u1ebfn ngh\u1ecb Qu\u00fd kh\u00e1ch n\u00ean \u0111\u1ecbnh k\u1ef3 ki\u1ec3m tra Ch\u00ednh s\u00e1ch tr\u00ean Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p><strong>\u0110I\u1ec0U 1. \u0110\u1ecaNH NGH\u0128A<\/strong><\/p>\n<p>Trong Ch\u00ednh s\u00e1ch n\u00e0y, c\u00e1c t\u1eeb ng\u1eef d\u01b0\u1edbi \u0111\u00e2y \u0111\u01b0\u1ee3c hi\u1ec3u nh\u01b0 sau:<\/p>\n<p><strong>1.VDTC<\/strong>:l\u00e0 C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam, Gi\u1ea5y ch\u1ee9ng nh\u1eadn \u0111\u0103ng k\u00fd doanh nghi\u1ec7p s\u1ed1 0109266456; tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i s\u1ed1 01 \u0111\u01b0\u1eddng Tr\u1ea7n H\u1eefu D\u1ef1c, qu\u1eadn Nam T\u1eeb Li\u00eam, Th\u00e0nh ph\u1ed1 H\u00e0 N\u1ed9i, Vi\u1ec7t Nam.<\/p>\n<p><strong><em>2. Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u\/Kh\u00e1ch h\u00e0ng\/Qu\u00fd kh\u00e1ch<\/em><\/strong>: l\u00e0 (i) c\u00e1 nh\u00e2n v\u00e0\/ho\u1eb7c (ii) t\u1ed5 ch\u1ee9c cung c\u1ea5p d\u1eef li\u1ec7u c\u00e1 nh\u00e2n trong ho\u1ea1t \u0111\u1ed9ng t\u00ecm ki\u1ebfm, ti\u1ebfp c\u1eadn, mua, \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng, s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC v\u00e0\/ho\u1eb7c \u0111\u1ed1i t\u00e1c VDTC h\u1ee3p t\u00e1c.<\/p>\n<p><strong><em>3. S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5<\/em><\/strong>l\u00e0 b\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 n\u00e0o do VDTC cung c\u1ea5p v\u00e0\/ho\u1eb7c do VDTC h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u00e1c m\u00e0 Kh\u00e1ch h\u00e0ng t\u00ecm ki\u1ebfm, ti\u1ebfp c\u1eadn, mua, \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng, s\u1eed d\u1ee5ng.<\/p>\n<p><strong><em>4. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/em><\/strong>: l\u00e0 th\u00f4ng tin d\u01b0\u1edbi d\u1ea1ng k\u00fd hi\u1ec7u, ch\u1eef vi\u1ebft, ch\u1eef s\u1ed1, h\u00ecnh \u1ea3nh, \u00e2m thanh ho\u1eb7c d\u1ea1ng t\u01b0\u01a1ng t\u1ef1 tr\u00ean m\u00f4i tr\u01b0\u1eddng \u0111i\u1ec7n t\u1eed g\u1eafn li\u1ec1n v\u1edbi Kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3 ho\u1eb7c gi\u00fap x\u00e1c \u0111\u1ecbnh Kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n bao g\u1ed3m D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u01a1 b\u1ea3n v\u00e0 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m.<\/p>\n<p><strong><em>5. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u01a1 b\u1ea3n l\u00e0 nh\u1eefng th\u00f4ng tin bao g\u1ed3m:<\/em><\/strong><\/p>\n<ul>\n<li>H\u1ecd, ch\u1eef \u0111\u1ec7m v\u00e0 t\u00ean khai sinh, t\u00ean g\u1ecdi kh\u00e1c (n\u1ebfu c\u00f3)<\/li>\n<li>Ng\u00e0y, th\u00e1ng, n\u0103m sinh; ng\u00e0y, th\u00e1ng, n\u0103m ch\u1ebft ho\u1eb7c m\u1ea5t t\u00edch;<\/li>\n<li>Gi\u1edbi t\u00ednh;<\/li>\n<li>N\u01a1i sinh, n\u01a1i \u0111\u0103ng k\u00fd khai sinh, n\u01a1i th\u01b0\u1eddng tr\u00fa, n\u01a1i t\u1ea1m tr\u00fa, n\u01a1i \u1edf hi\u1ec7n t\u1ea1i, qu\u00ea qu\u00e1n, \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7;<\/li>\n<li>Qu\u1ed1c t\u1ecbch;<\/li>\n<li>H\u00ecnh \u1ea3nh c\u1ee7a c\u00e1 nh\u00e2n;<\/li>\n<li>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, s\u1ed1 ch\u1ee9ng minh nh\u00e2n d\u00e2n, s\u1ed1 c\u0103n c\u01b0\u1edbc c\u00f4ng d\u00e2n, s\u1ed1 \u0111\u1ecbnh danh c\u00e1 nh\u00e2n, s\u1ed1 h\u1ed9 chi\u1ebfu, s\u1ed1 gi\u1ea5y ph\u00e9p l\u00e1i xe, s\u1ed1 bi\u1ec3n s\u1ed1 xe, s\u1ed1 m\u00e3 s\u1ed1 thu\u1ebf c\u00e1 nh\u00e2n, s\u1ed1 b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i, s\u1ed1 th\u1ebb b\u1ea3o hi\u1ec3m y t\u1ebf;<\/li>\n<li>Th\u00f4ng tin v\u1ec1 m\u1ed1i quan h\u1ec7 gia \u0111\u00ecnh (cha m\u1eb9, con c\u00e1i);<\/li>\n<li>Th\u00f4ng tin v\u1ec1 t\u00e0i kho\u1ea3n s\u1ed1 c\u1ee7a c\u00e1 nh\u00e2n; d\u1eef li\u1ec7u c\u00e1 nh\u00e2n ph\u1ea3n \u00e1nh ho\u1ea1t \u0111\u1ed9ng, l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng tr\u00ean kh\u00f4ng gian m\u1ea1ng, \u0111\u1ecba ch\u1ec9 th\u01b0 \u0111i\u1ec7n t\u1eed;<\/li>\n<li>Th\u00f4ng tin v\u1ec1 ho\u1ea1t \u0111\u1ed9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng, bao g\u1ed3m: th\u00f4ng tin li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 thu ph\u00ed t\u1ef1 \u0111\u1ed9ng kh\u00f4ng d\u1eebng (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n th\u1eddi gian th\u1ef1c hi\u1ec7n giao d\u1ecbch, gi\u00e1 tr\u1ecb giao d\u1ecbch, \u0111i\u1ec3m giao d\u1ecbch); th\u00f4ng tin di chuy\u1ec3n qua c\u00e1c tr\u1ea1m thu ph\u00ed, c\u00e1c \u0111i\u1ec3m cung c\u1ea5p d\u1ecbch v\u1ee5 do VDTC cung c\u1ea5p d\u1ecbch v\u1ee5 thu ph\u00ed; h\u00ecnh \u1ea3nh xe qua tr\u1ea1m thu ph\u00ed\/\u0111i\u1ec3m cung c\u1ea5p d\u1ecbch v\u1ee5; th\u00f4ng tin \u0111\u00e1nh gi\u00e1 S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5\/khi\u1ebfu n\u1ea1i\/y\u00eau c\u1ea7u s\u1eeda ch\u1eefa\/x\u1eed l\u00fd s\u1ef1 c\u1ed1 (n\u1ebfu c\u00f3);<\/li>\n<li>C\u00e1c th\u00f4ng tin kh\u00e1c g\u1eafn li\u1ec1n v\u1edbi Kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3 ho\u1eb7c gi\u00fap x\u00e1c \u0111\u1ecbnh Kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3 theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m kh\u00f4ng thu\u1ed9c ph\u1ea1m vi D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m theo quy \u0111\u1ecbnh t\u1ea1i kho\u1ea3n 6 \u0110i\u1ec1u n\u00e0y.<\/li>\n<\/ul>\n<p><strong><em>6. D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m<\/em><\/strong>: l\u00e0 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n g\u1eafn li\u1ec1n v\u1edbi quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a Kh\u00e1ch h\u00e0ng m\u00e0 khi b\u1ecb x\u00e2m ph\u1ea1m s\u1ebd g\u00e2y \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a Kh\u00e1ch h\u00e0ng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf c\u00e1c lo\u1ea1i d\u1eef li\u1ec7u sau:<\/p>\n<ul>\n<li>Th\u00f4ng tin t\u00e0i kho\u1ea3n giao th\u00f4ng c\u1ee7a Kh\u00e1ch h\u00e0ng, bao g\u1ed3m: l\u1ecbch s\u1eed v\u00e0 t\u1ea7n su\u1ea5t n\u1ea1p ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n giao th\u00f4ng, s\u1ed1 d\u01b0 t\u00e0i kho\u1ea3n giao th\u00f4ng.<\/li>\n<li>Th\u00f4ng tin li\u00ean quan t\u1edbi vi\u1ec7c Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 trung gian thanh to\u00e1n v\u00e0 d\u1ecbch v\u1ee5 t\u1ea1i c\u00e1c t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng, bao g\u1ed3m: th\u00f4ng tin \u0111\u1ecbnh danh kh\u00e1ch h\u00e0ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, th\u00f4ng tin v\u1ec1 t\u00e0i kho\u1ea3n, th\u00f4ng tin v\u1ec1 ti\u1ec1n g\u1eedi, th\u00f4ng tin v\u1ec1 t\u00e0i s\u1ea3n g\u1eedi, th\u00f4ng tin v\u1ec1 giao d\u1ecbch, th\u00f4ng tin v\u1ec1 t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n l\u00e0 b\u00ean b\u1ea3o \u0111\u1ea3m t\u1ea1i t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng, chi nh\u00e1nh ng\u00e2n h\u00e0ng, t\u1ed5 ch\u1ee9c cung \u1ee9ng d\u1ecbch v\u1ee5 trung gian thanh to\u00e1n;<\/li>\n<li>D\u1eef li\u1ec7u v\u1ec1 v\u1ecb tr\u00ed c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh qua d\u1ecbch v\u1ee5 \u0111\u1ecbnh v\u1ecb;<\/li>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n kh\u00e1c \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh l\u00e0 \u0111\u1eb7c th\u00f9 v\u00e0 c\u1ea7n c\u00f3 bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt c\u1ea7n thi\u1ebft.<\/li>\n<li><strong><em> X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/em><\/strong>: l\u00e0 m\u1ed9t ho\u1eb7c nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng t\u00e1c \u0111\u1ed9ng t\u1edbi D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, nh\u01b0: thu th\u1eadp, ghi, ph\u00e2n t\u00edch, x\u00e1c nh\u1eadn, l\u01b0u tr\u1eef, ch\u1ec9nh s\u1eeda, c\u00f4ng khai, k\u1ebft h\u1ee3p, truy c\u1eadp, truy xu\u1ea5t, thu h\u1ed3i, m\u00e3 h\u00f3a, gi\u1ea3i m\u00e3, sao ch\u00e9p, chia s\u1ebb, truy\u1ec1n \u0111\u01b0a, cung c\u1ea5p, chuy\u1ec3n giao, x\u00f3a, h\u1ee7y D\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c h\u00e0nh \u0111\u1ed9ng kh\u00e1c c\u00f3 li\u00ean quan.<\/li>\n<li><strong><em> B\u00ean Ki\u1ec3m so\u00e1t D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/em><\/strong>: l\u00e0 t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n quy\u1ebft \u0111\u1ecbnh m\u1ee5c \u0111\u00edch v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li><strong><em> B\u00ean X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/em><\/strong>: l\u00e0 t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n th\u1ef1c hi\u1ec7n vi\u1ec7c X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n thay m\u1eb7t cho B\u00ean Ki\u1ec3m so\u00e1t d\u1eef li\u1ec7u c\u00e1 nh\u00e2n, th\u00f4ng qua m\u1ed9t h\u1ee3p \u0111\u1ed3ng ho\u1eb7c th\u1ecfa thu\u1eadn v\u1edbi B\u00ean Ki\u1ec3m so\u00e1t d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li><strong><em> B\u00ean Ki\u1ec3m so\u00e1t v\u00e0 x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/em><\/strong>: l\u00e0 t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n \u0111\u1ed3ng th\u1eddi quy\u1ebft \u0111\u1ecbnh m\u1ee5c \u0111\u00edch, ph\u01b0\u01a1ng ti\u1ec7n v\u00e0 tr\u1ef1c ti\u1ebfp X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li><strong><em> K\u00eanh giao d\u1ecbch c\u1ee7a VDTC<\/em><\/strong>: bao g\u1ed3m k\u00eanh t\u1ed5ng \u0111\u00e0i, k\u00eanh giao d\u1ecbch \u0111i\u1ec7n t\u1eed (<em>\u1ee9ng d\u1ee5ng ePass, trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed nh\u01b0 \u2026\u2026., wapsite, m\u1ea1ng x\u00e3 h\u1ed9i<\/em>) v\u00e0 k\u00eanh giao d\u1ecbch v\u1eadt l\u00fd (<em>c\u1eeda h\u00e0ng, \u0111i\u1ec3m kinh doanh, \u0111i\u1ec3m giao d\u1ecbch&#8230; c\u1ee7a VDTC)<\/em> ho\u1eb7c c\u00e1c k\u00eanh giao d\u1ecbch kh\u00e1c t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m do VDTC cung c\u1ea5p ho\u1eb7c \u1ee7y quy\u1ec1n cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><strong>\u0110I\u1ec0U 2. LO\u1ea0I D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N \u0110\u01af\u1ee2C X\u1eec L\u00dd\u00a0<\/strong><\/p>\n<ol>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c x\u1eed l\u00fd g\u1ed3m c\u00e1c d\u1eef li\u1ec7u Kh\u00e1ch h\u00e0ng cung c\u1ea5p cho ch\u00fang t\u00f4i khi t\u00ecm ki\u1ebfm, ti\u1ebfp c\u1eadn, mua, \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng, s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 v\u00e0 d\u1eef li\u1ec7u ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/li>\n<\/ol>\n<ul>\n<li>C\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u01a1 b\u1ea3n quy \u0111\u1ecbnh t\u1ea1i kho\u1ea3n 5 \u0110i\u1ec1u 1 c\u1ee7a Ch\u00ednh s\u00e1ch n\u00e0y; v\u00e0<\/li>\n<li>C\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m quy \u0111\u1ecbnh t\u1ea1i kho\u1ea3n 6 \u0110i\u1ec1u 1 c\u1ee7a Ch\u00ednh s\u00e1ch n\u00e0y.<\/li>\n<li>C\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c x\u1eed l\u00fd bao g\u1ed3m c\u00e1c d\u1eef li\u1ec7u Kh\u00e1ch h\u00e0ng cung c\u1ea5p cho VDTC khi \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u00e0 c\u1ea3 d\u1eef li\u1ec7u ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a VDTC.<\/li>\n<\/ul>\n<p><strong>\u0110I\u1ec0U 3. M\u1ee4C \u0110\u00cdCH X\u1eec L\u00dd D\u1eee LI\u1ec6U\u00a0<\/strong><\/p>\n<p>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo \u0110i\u1ec1u 2 tr\u00ean \u0111\u00e2y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd cho c\u00e1c m\u1ee5c \u0111\u00edch sau:<\/p>\n<ol>\n<li>Cung c\u1ea5p S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 cho Kh\u00e1ch h\u00e0ng theo H\u1ee3p \u0111\u1ed3ng v\u00e0 th\u1ef1c hi\u1ec7n quy\u1ec1n, ngh\u0129a v\u1ee5 c\u1ee7a VDTC theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/li>\n<\/ol>\n<ul>\n<li>Ph\u1ee5c v\u1ee5 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd nghi\u1ec7p v\u1ee5; v\u1eadn h\u00e0nh, khai th\u00e1c, t\u1ed1i \u01b0u ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 thu ph\u00ed t\u1ef1 \u0111\u1ed9ng kh\u00f4ng d\u1eebng v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c do VDTC cung c\u1ea5p; x\u1eed l\u00fd s\u1ef1 c\u1ed1; cung c\u1ea5p, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a VDTC;<\/li>\n<li>\u0110\u00e1nh gi\u00e1 t\u00ednh h\u1ee3p l\u1ec7 v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi h\u1ed3 s\u01a1 \u0111\u0103ng k\u00fd S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 cho Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u\/Kh\u00e1ch h\u00e0ng;<\/li>\n<li>X\u00e1c th\u1ef1c v\u00e0 th\u1ef1c hi\u1ec7n giao d\u1ecbch thanh to\u00e1n ph\u00ed\/gi\u00e1\/ti\u1ec1n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng; \u0111\u1ed1i so\u00e1t giao d\u1ecbch, trao \u0111\u1ed5i cung c\u1ea5p th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5, l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 ng\u0103n ch\u1eb7n h\u00e0nh vi tr\u1ed1n tr\u00e1nh th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 theo h\u1ee3p \u0111\u1ed3ng trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p; \u0111\u1ed1i so\u00e1t v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c c\u1ee7a VDTC nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 cho Kh\u00e1ch h\u00e0ng;<\/li>\n<li>Ph\u1ee5c v\u1ee5 cho m\u1ee5c \u0111\u00edch li\u00ean h\u1ec7, th\u00f4ng b\u00e1o v\u1edbi Kh\u00e1ch h\u00e0ng;<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng li\u00ean quan \u0111\u1ebfn D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, th\u1ecfa thu\u1eadn gi\u1eefa Kh\u00e1ch h\u00e0ng v\u00e0 VDTC;<\/li>\n<li>Th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 theo h\u1ee3p \u0111\u1ed3ng c\u1ee7a Kh\u00e1ch h\u00e0ng v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a VDTC v\u1edbi c\u01a1 quan, t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n c\u00f3 li\u00ean quan theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>C\u00f4ng khai D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a VDTC v\u1ec1 thanh tra, ki\u1ec3m tra, th\u1ed1ng k\u00ea, b\u00e1o c\u00e1o, t\u00e0i ch\u00ednh, k\u1ebf to\u00e1n v\u00e0 thu\u1ebf;<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c nghi\u1ec7p v\u1ee5 b\u1ea3o \u0111\u1ea3m an to\u00e0n d\u1eef li\u1ec7u; b\u1ea3o \u0111\u1ea3m an to\u00e0n h\u1ec7 th\u1ed1ng th\u00f4ng tin c\u1ee7a VDTC nh\u01b0 sao l\u01b0u, d\u1ef1 ph\u00f2ng, gi\u00e1m s\u00e1t, t\u1ed1i \u01b0u t\u00e0i nguy\u00ean v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n kh\u00e1ch h\u00e0ng;<\/li>\n<li>Ph\u00e1t hi\u1ec7n, ng\u0103n ch\u1eb7n c\u00e1c h\u00e0nh vi gian l\u1eadn, l\u1eeba \u0111\u1ea3o, t\u1ea5n c\u00f4ng, x\u00e2m nh\u1eadp, chi\u1ebfm \u0111o\u1ea1t tr\u00e1i ph\u00e9p, h\u00e0nh vi mang t\u00ednh ch\u1ea5t t\u1ed9i ph\u1ea1m v\u00e0 c\u00e1c h\u00e0nh vi b\u1ea5t h\u1ee3p ph\u00e1p kh\u00e1c;<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u00f3 m\u1ee5c \u0111\u00edch ki\u1ec3m to\u00e1n, qu\u1ea3n l\u00fd r\u1ee7i ro, ph\u00f2ng ch\u1ed1ng r\u1eeda ti\u1ec1n, t\u00e0i tr\u1ee3 kh\u1ee7ng b\u1ed1 v\u00e0 tu\u00e2n th\u1ee7 c\u1ea5m v\u1eadn;<\/li>\n<li>Ph\u1ee5c v\u1ee5 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt chuy\u00ean ng\u00e0nh.<\/li>\n<\/ul>\n<p>2. H\u1ed7 tr\u1ee3 Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng b\u1ed9 c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft khi mua, s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 do VDTC v\u00e0\/ho\u1eb7c \u0111\u1ed1i t\u00e1c c\u1ee7a VDTC cung c\u1ea5p theo h\u1ee3p \u0111\u1ed3ng v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, bao g\u1ed3m:<\/p>\n<ul>\n<li>C\u1eadp nh\u1eadt, x\u1eed l\u00fd th\u00f4ng tin khi Kh\u00e1ch h\u00e0ng mua, s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC v\u00e0\/ho\u1eb7c \u0111\u1ed1i t\u00e1c do VDTC;<\/li>\n<li>Ch\u0103m s\u00f3c Kh\u00e1ch h\u00e0ng, ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft th\u1eafc m\u1eafc, khi\u1ebfu n\u1ea1i c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00e1c S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC;<\/li>\n<li>S\u1eed d\u1ee5ng, chuy\u1ec3n giao cho \u0111\u1ed1i t\u00e1c c\u1ee7a VDTC c\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, th\u00f4ng tin v\u01b0\u1edbng m\u1eafc, s\u1ef1 c\u1ed1, b\u00e1o c\u00e1o l\u1ed7i do Kh\u00e1ch h\u00e0ng ph\u1ea3n \u00e1nh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 c\u1ee7a S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5; thay th\u1ebf h\u00e0ng h\u00f3a; th\u1ef1c hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng kh\u00e1c v\u1ec1 ch\u0103m s\u00f3c v\u00e0 h\u1ed7 tr\u1ee3 Kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p>3. N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 m\u00e0 VDTC v\u00e0\/ho\u1eb7c \u0111\u1ed1i t\u00e1c c\u1ee7a VDTC cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng:<\/p>\n<ul>\n<li>Cung c\u1ea5p th\u00f4ng tin m\u00e0 Kh\u00e1ch h\u00e0ng \u0111\u00e3 y\u00eau c\u1ea7u ho\u1eb7c VDTC cho r\u1eb1ng Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ea5y h\u1eefu \u00edch, bao g\u1ed3m th\u00f4ng tin v\u1ec1 c\u00e1c S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>C\u1ea3i ti\u1ebfn c\u00f4ng ngh\u1ec7, giao di\u1ec7n Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed, wapsite, m\u1ea1ng x\u00e3 h\u1ed9i, \u1ee8ng d\u1ee5ng \u0111\u1ea3m b\u1ea3o ti\u1ec7n l\u1ee3i cho Kh\u00e1ch h\u00e0ng;<\/li>\n<li>Ghi \u00e2m\/ghi h\u00ecnh c\u00e1c trao \u0111\u1ed5i li\u00ean l\u1ea1c c\u1ee7a VDTC v\u00e0 nh\u00e0 th\u1ea7u c\u1ee7a VDTC v\u1edbi Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u\/Kh\u00e1ch h\u00e0ng nh\u1eb1m m\u1ee5c \u0111\u00edch n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5;<\/li>\n<li>Ti\u1ebfn h\u00e0nh c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a Kh\u00e1ch h\u00e0ng;<\/li>\n<li>Qu\u1ea3n l\u00fd t\u00e0i kho\u1ea3n Kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh Kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft;<\/li>\n<li>L\u01b0u tr\u1eef th\u00f4ng tin, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, ph\u00e2n t\u00edch, th\u1ed1ng k\u00ea v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd n\u1ed9i b\u1ed9 kh\u00e1c nh\u1eb1m n\u00e2ng cao tr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng;<\/li>\n<li>B\u00e1o c\u00e1o, th\u1ed1ng k\u00ea, ph\u00e2n t\u00edch d\u1eef li\u1ec7u n\u1ed9i b\u1ed9 \u0111\u1ec3 nghi\u00ean c\u1ee9u, x\u00e2y d\u1ef1ng, ph\u00e1t tri\u1ec3n, qu\u1ea3n l\u00fd, \u0111o l\u01b0\u1eddng, cung c\u1ea5p v\u00e0 c\u1ea3i ti\u1ebfn S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a VDTC;<\/li>\n<li>Ph\u00e1t tri\u1ec3n, cung c\u1ea5p S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 m\u1edbi \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a theo nhu c\u1ea7u, \u0111i\u1ec1u ki\u1ec7n th\u1ef1c t\u1ebf c\u1ee7a Kh\u00e1ch h\u00e0ng v\u1edbi ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3;<\/li>\n<li>Gi\u1edbi thi\u1ec7u, cung c\u1ea5p c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i cho S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5, \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u1ea1i c\u1ee7a VDTC v\u00e0 c\u1ee7a VDTC h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u00e1c;<\/li>\n<\/ul>\n<p>4. T\u1ed5 ch\u1ee9c gi\u1edbi thi\u1ec7u v\u00e0 x\u00fac ti\u1ebfn th\u01b0\u01a1ng m\u1ea1i.<\/p>\n<p><strong>\u0110I\u1ec0U 4. C\u00c1CH TH\u1ee8C X\u1eec L\u00dd D\u1eee LI\u1ec6U<\/strong><\/p>\n<ol>\n<li><strong> C\u00e1ch th\u1ee9c thu th\u1eadp\u00a0<\/strong><\/li>\n<\/ol>\n<p>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c thu th\u1eadp tr\u1ef1c ti\u1ebfp t\u1eeb Qu\u00fd kh\u00e1ch trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li><strong>T\u1eeb c\u00e1c Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed c\u1ee7a VDTC<\/strong>: Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n khi Qu\u00fd kh\u00e1ch truy c\u1eadp b\u1ea5t k\u1ef3 trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed n\u00e0o c\u1ee7a VDTC (g\u1ecdi chung l\u00e0 \u201c<strong>Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed<\/strong>\u201d) ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 t\u00ednh n\u0103ng, t\u00e0i nguy\u00ean n\u00e0o c\u00f3 s\u1eb5n tr\u00ean ho\u1eb7c th\u00f4ng qua Trang th\u00f4ng tin \u0111i\u1ec7n t\u1eed.<\/li>\n<li><strong>T\u1eeb \u1ee8ng d\u1ee5ng<\/strong>: Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n khi Qu\u00fd kh\u00e1ch t\u1ea3i xu\u1ed1ng ho\u1eb7c s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng ePass c\u1ee7a VDTC d\u00e0nh cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng (g\u1ecdi chung l\u00e0 \u201c<strong>\u1ee8ng d\u1ee5ng<\/strong>\u201d). C\u00e1c \u1ee8ng d\u1ee5ng n\u00e0y c\u00f3 th\u1ec3 ghi l\u1ea1i m\u1ed9t s\u1ed1 th\u00f4ng tin nh\u1ea5t \u0111\u1ecbnh (bao g\u1ed3m th\u1ed1ng k\u00ea khi s\u1eed d\u1ee5ng \u1ee8ng d\u1ee5ng, lo\u1ea1i thi\u1ebft b\u1ecb, h\u1ec7 \u0111i\u1ec1u h\u00e0nh, c\u00e0i \u0111\u1eb7t \u1ee8ng d\u1ee5ng, \u0111\u1ecba ch\u1ec9 IP, c\u00e0i \u0111\u1eb7t ng\u00f4n ng\u1eef, ng\u00e0y gi\u1edd k\u1ebft n\u1ed1i v\u1edbi \u1ee8ng d\u1ee5ng v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean l\u1ea1c k\u1ef9 thu\u1eadt kh\u00e1c);<\/li>\n<li><strong>T\u1eeb c\u00e1c S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5<\/strong>: Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n khi Qu\u00fd kh\u00e1ch t\u00ecm ki\u1ebfm, ti\u1ebfp c\u1eadn, mua, \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng, s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 n\u00e0o th\u00f4ng qua b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o (SMS, website, wapsite, \u1ee9ng d\u1ee5ng\u2026) v\u00e0\/ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li><strong>T\u1eeb c\u00e1c trao \u0111\u1ed5i, li\u00ean l\u1ea1c v\u1edbi Kh\u00e1ch h\u00e0ng<\/strong>: Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n th\u00f4ng qua t\u01b0\u01a1ng t\u00e1c gi\u1eefa Ch\u00fang t\u00f4i v\u00e0 Qu\u00fd kh\u00e1ch (g\u1eb7p tr\u1ef1c ti\u1ebfp, qua th\u01b0, \u0111i\u1ec7n tho\u1ea1i, tr\u1ef1c tuy\u1ebfn, h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i, li\u00ean l\u1ea1c \u0111i\u1ec7n t\u1eed ho\u1eb7c b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o kh\u00e1c) bao g\u1ed3m c\u1ea3 c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t Kh\u00e1ch h\u00e0ng;<\/li>\n<li><strong>T\u1eeb m\u1ea1ng x\u00e3 h\u1ed9i<\/strong>: L\u00e0 c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a VDTC v\u00e0\/ho\u1eb7c c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i do ch\u00fang t\u00f4i h\u1ee3p t\u00e1c v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c;<\/li>\n<li><strong>C\u00e1c ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c<\/strong>: Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n khi Qu\u00fd kh\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi VDTC th\u00f4ng qua b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o kh\u00e1c.<\/li>\n<li>Ch\u00fang t\u00f4i c\u0169ng c\u00f3 th\u1ec3 thu th\u1eadp D\u1eef li\u1ec7u c\u00e1 nh\u00e2n gi\u00e1n ti\u1ebfp t\u1eeb Qu\u00fd kh\u00e1ch th\u00f4ng qua c\u00e1c ngu\u1ed3n th\u00f4ng tin c\u00f4ng khai, ch\u00ednh th\u1ed1ng; ho\u1eb7c th\u00f4ng qua vi\u1ec7c nh\u1eadn chia s\u1ebb d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft t\u1eeb c\u00e1c \u0111\u1ed1i t\u00e1c m\u00e0 h\u1ecd thu th\u1eadp \u0111\u01b0\u1ee3c trong qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c v\u1edbi VDTC cung c\u1ea5p S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 cho Qu\u00fd kh\u00e1ch v\u00e0 \u0111\u01b0\u1ee3c Qu\u00fd kh\u00e1ch cho ph\u00e9p chia s\u1ebb.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong>C\u00e1ch th\u1ee9c l\u01b0u tr\u1eef<\/strong><\/li>\n<\/ol>\n<p>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef t\u1ea1i h\u1ec7 th\u1ed1ng c\u01a1 s\u1edf d\u1eef li\u1ec7u Kh\u00e1ch h\u00e0ng c\u1ee7a VDTC theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0\/ho\u1eb7c y\u00eau c\u1ea7u c\u1ee7a C\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/p>\n<ol start=\"3\">\n<li><strong> C\u00e1ch th\u1ee9c chuy\u1ec3n giao\/chia s\u1ebb d\u1eef li\u1ec7u<\/strong><\/li>\n<\/ol>\n<p>Ch\u00fang t\u00f4i s\u1ebd s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c chuy\u1ec3n giao\/chia s\u1ebb D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Qu\u00fd kh\u00e1ch \u0111\u1ebfn (i) nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 thu ph\u00ed kh\u00e1c; (ii) c\u00e1 nh\u00e2n\/t\u1ed5 ch\u1ee9c tham gia qu\u00e1 tr\u00ecnh X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 8 Ch\u00ednh s\u00e1ch n\u00e0y; ho\u1eb7c (iii) c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n, \u0111\u1ea3m b\u1ea3o an to\u00e0n th\u00f4ng tin, kh\u00f4ng b\u1ecb l\u1ed9, l\u1ecdt d\u1eef li\u1ec7u v\u00e0 y\u00eau c\u1ea7u c\u00e1c b\u00ean ti\u1ebfp nh\u1eadn D\u1eef li\u1ec7u c\u00e1 nh\u00e2n s\u1ebd c\u00f3 bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt d\u1eef li\u1ec7u.<\/p>\n<ol start=\"4\">\n<li><strong> C\u00e1ch th\u1ee9c x\u00f3a d\u1eef li\u1ec7u<\/strong><\/li>\n<\/ol>\n<p>Khi Qu\u00fd kh\u00e1ch ch\u1ea5m d\u1ee9t s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 c\u1ee7a VDTC v\u00e0 c\u00f3 y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u, ch\u00fang t\u00f4i s\u1ebd ti\u1ebfn h\u00e0nh x\u00f3a D\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u1edbi to\u00e0n b\u1ed9 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n m\u00e0 Qu\u00fd kh\u00e1ch \u0111\u00e3 cung c\u1ea5p v\u00e0\/ho\u1eb7c ch\u00fang t\u00f4i thu th\u1eadp \u0111\u01b0\u1ee3c trong qu\u00e1 tr\u00ecnh Qu\u00fd kh\u00e1ch s\u1eed d\u1ee5ng S\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c v\u00e0 m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c nh\u01b0 sau:<\/p>\n<ul>\n<li>Ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh kh\u00f4ng cho ph\u00e9p x\u00f3a d\u1eef li\u1ec7u ho\u1eb7c y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c ph\u1ea3i l\u01b0u tr\u1eef d\u1eef li\u1ec7u;<\/li>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1edfi c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n v\u1edbi m\u1ee5c \u0111\u00edch ph\u1ee5c v\u1ee5 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00f4ng khai theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c x\u1eed l\u00fd nh\u1eb1m ph\u1ee5c v\u1ee5 y\u00eau c\u1ea7u ph\u00e1p l\u00fd, nghi\u00ean c\u1ee9u khoa h\u1ecdc, th\u1ed1ng k\u00ea theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<\/ul>\n<p><strong>\u0110I\u1ec0U 5. QUY\u1ec0N V\u00c0 NGH\u0128A V\u1ee4 C\u1ee6A KH\u00c1CH H\u00c0NG<\/strong><\/p>\n<p><strong>1.Quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n \u0111\u01b0\u1ee3c bi\u1ebft v\u1ec1 ho\u1ea1t \u0111\u1ed9ng x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed3ng \u00fd ho\u1eb7c kh\u00f4ng \u0111\u1ed3ng \u00fd cho ph\u00e9p x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ec1n truy c\u1eadp \u0111\u1ec3 xem, ch\u1ec9nh s\u1eeda ho\u1eb7c y\u00eau c\u1ea7u ch\u1ec9nh s\u1eeda D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Vi\u1ec7c r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd v\u1edbi VDTC tr\u01b0\u1edbc khi r\u00fat l\u1ea1i s\u1ef1 \u0111\u1ed3ng \u00fd.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ec1n x\u00f3a ho\u1eb7c y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ec1n y\u00eau c\u1ea7u h\u1ea1n ch\u1ebf x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Vi\u1ec7c h\u1ea1n ch\u1ebf x\u1eed l\u00fd d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c VDTC th\u1ef1c hi\u1ec7n trong 72 gi\u1edd sau khi c\u00f3 y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng, v\u1edbi to\u00e0n b\u1ed9 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n m\u00e0 Kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u h\u1ea1n ch\u1ebf, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ec1n y\u00eau c\u1ea7u VDTC cung c\u1ea5p cho b\u1ea3n th\u00e2n D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ec1n ph\u1ea3n \u0111\u1ed1i VDTC, T\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 5 Ch\u00ednh s\u00e1ch n\u00e0y x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC nh\u1eb1m ng\u0103n ch\u1eb7n ho\u1eb7c h\u1ea1n ch\u1ebf ti\u1ebft l\u1ed9 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c s\u1eed d\u1ee5ng cho m\u1ee5c \u0111\u00edch qu\u1ea3ng c\u00e1o, ti\u1ebfp th\u1ecb, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. VDTC s\u1ebd th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng trong 72 gi\u1edd sau khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n khi\u1ebfu n\u1ea1i, t\u1ed1 c\u00e1o ho\u1eb7c kh\u1edfi ki\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng \u0111\u1ed1i v\u1edbi thi\u1ec7t h\u1ea1i th\u1ef1c t\u1ebf theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt n\u1ebfu VDTC c\u00f3 h\u00e0nh vi vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c ho\u1eb7c lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n t\u1ef1 b\u1ea3o v\u1ec7 theo quy \u0111\u1ecbnh c\u1ee7a B\u1ed9 lu\u1eadt D\u00e2n s\u1ef1, lu\u1eadt kh\u00e1c c\u00f3 li\u00ean quan, ho\u1eb7c y\u00eau c\u1ea7u c\u01a1 quan, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ea9m quy\u1ec1n th\u1ef1c hi\u1ec7n c\u00e1c ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o v\u1ec7 quy\u1ec1n d\u00e2n s\u1ef1 theo quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 11 B\u1ed9 lu\u1eadt D\u00e2n s\u1ef1.<\/li>\n<li>C\u00e1c quy\u1ec1n kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh<\/li>\n<li>Ph\u01b0\u01a1ng th\u1ee9c th\u1ef1c hi\u1ec7n quy\u1ec1n: B\u1eb1ng v\u0103n b\u1ea3n g\u1eedi \u0111\u1ebfn VDTC. Kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0o website giaothongso.com.vn v\u00e0 \u1ee9ng d\u1ee5ng ePass ho\u1eb7c g\u1ecdi t\u1edbi s\u1ed1 \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng 19009080 ho\u1eb7c g\u1eedi email theo \u0111\u1ecba ch\u1ec9 csj \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn.<\/li>\n<\/ul>\n<p><strong>2. NGH\u0128A V\u1ee4 C\u1ee6A KH\u00c1CH H\u00c0NG<\/strong><\/p>\n<ul>\n<li>T\u1ef1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh; y\u00eau c\u1ea7u c\u00e1c t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n kh\u00e1c c\u00f3 li\u00ean quan b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh.<\/li>\n<li>T\u00f4n tr\u1ecdng, b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/li>\n<li>Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n khi \u0111\u1ed3ng \u00fd cho ph\u00e9p x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li>Tham gia tuy\u00ean truy\u1ec1n, ph\u1ed5 bi\u1ebfn k\u1ef9 n\u0103ng b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li>Tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, quy \u0111\u1ecbnh, h\u01b0\u1edbng d\u1eabn c\u1ee7a VDTC li\u00ean quan \u0111\u1ebfn x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/li>\n<li>Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c, ch\u00ednh x\u00e1c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n, c\u00e1c th\u00f4ng tin kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a VDTC khi \u0111\u0103ng k\u00fd v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a VDTC v\u00e0 khi c\u00f3 thay \u0111\u1ed5i v\u1ec1 c\u00e1c th\u00f4ng tin n\u00e0y. VDTC s\u1ebd ti\u1ebfn h\u00e0nh b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng c\u0103n c\u1ee9 tr\u00ean th\u00f4ng tin Kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u0103ng k\u00fd, do \u0111\u00f3 n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 th\u00f4ng tin sai l\u1ec7ch n\u00e0o VDTC s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p th\u00f4ng tin \u0111\u00f3 l\u00e0m \u1ea3nh h\u01b0\u1edfng ho\u1eb7c h\u1ea1n ch\u1ebf quy\u1ec1n l\u1ee3i c\u1ee7a Kh\u00e1ch h\u00e0ng. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u00f4ng b\u00e1o, n\u1ebfu c\u00f3 ph\u00e1t sinh r\u1ee7i ro, t\u1ed5n th\u1ea5t th\u00ec Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u1eefng sai s\u00f3t hay h\u00e0nh vi l\u1ee3i d\u1ee5ng, l\u1eeba \u0111\u1ea3o khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 do l\u1ed7i c\u1ee7a m\u00ecnh ho\u1eb7c do kh\u00f4ng cung c\u1ea5p \u0111\u00fang, \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, k\u1ecbp th\u1eddi s\u1ef1 thay \u0111\u1ed5i th\u00f4ng tin; bao g\u1ed3m c\u1ea3 thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i ch\u00ednh, chi ph\u00ed ph\u00e1t sinh do th\u00f4ng tin cung c\u1ea5p sai ho\u1eb7c kh\u00f4ng th\u1ed1ng nh\u1ea5t.<\/li>\n<li>Ph\u1ed1i h\u1ee3p v\u1edbi VDTC, c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n ho\u1eb7c b\u00ean th\u1ee9 ba trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh c\u00e1c v\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/li>\n<li>T\u1ef1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh; ch\u1ee7 \u0111\u1ed9ng \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p nh\u1eb1m b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a VDTC; th\u00f4ng b\u00e1o k\u1ecbp th\u1eddi cho VDTC khi ph\u00e1t hi\u1ec7n th\u1ea5y c\u00f3 sai s\u00f3t, nh\u1ea7m l\u1eabn v\u1ec1 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh ho\u1eb7c nghi ng\u1edd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh \u0111ang b\u1ecb x\u00e2m ph\u1ea1m.<\/li>\n<li>T\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi nh\u1eefng th\u00f4ng tin, d\u1eef li\u1ec7u, ch\u1ea5p thu\u1eadn m\u00e0 m\u00ecnh t\u1ea1o l\u1eadp, cung c\u1ea5p tr\u00ean m\u00f4i tr\u01b0\u1eddng m\u1ea1ng; t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p d\u1eef li\u1ec7u c\u00e1 nh\u00e2n b\u1ecb r\u00f2 r\u1ec9, x\u00e2m ph\u1ea1m do l\u1ed7i c\u1ee7a m\u00ecnh.<\/li>\n<li>Th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt c\u00e1c Quy \u0111\u1ecbnh, Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a VDTC trong t\u1eebng th\u1eddi k\u1ef3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u0103ng t\u1ea3i tr\u00ean K\u00eanh giao d\u1ecbch c\u1ee7a VDTC. Th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng theo h\u01b0\u1edbng d\u1eabn c\u1ee7a VDTC \u0111\u1ec3 th\u1ec3 hi\u1ec7n r\u00f5 vi\u1ec7c ch\u1ea5p thu\u1eadn ho\u1eb7c kh\u00f4ng ch\u1ea5p thu\u1eadn \u0111\u1ed1i v\u1edbi c\u00e1c m\u1ee5c \u0111\u00edch x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n m\u00e0 VDTC th\u00f4ng b\u00e1o t\u1edbi Kh\u00e1ch h\u00e0ng trong t\u1eebng th\u1eddi k\u1ef3.<\/li>\n<li>T\u00f4n tr\u1ecdng, b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/li>\n<li>Tham gia tuy\u00ean truy\u1ec1n, ph\u1ed5 bi\u1ebfn k\u1ef9 n\u0103ng b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li>C\u00e1c ngh\u0129a v\u1ee5 kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<p><strong>\u0110I\u1ec0U 6. TH\u1edcI GIAN B\u1eaeT \u0110\u1ea6U, TH\u1edcI GIAN K\u1ebeT TH\u00daC X\u1eec L\u00dd D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N<\/strong><\/p>\n<ol>\n<li>D\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c x\u1eed l\u00fd k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m ch\u00fang t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c D\u1eef li\u1ec7u c\u00e1 nh\u00e2n do Kh\u00e1ch h\u00e0ng cung c\u1ea5p v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 c\u00f3 c\u01a1 s\u1edf ph\u00e1p l\u00fd ph\u00f9 h\u1ee3p \u0111\u1ec3 x\u1eed l\u00fd d\u1eef li\u1ec7u theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>Th\u1eddi gian k\u1ebft th\u00fac x\u1eed l\u00fd d\u1eef li\u1ec7u: Cho t\u1edbi th\u1eddi \u0111i\u1ec3m Kh\u00e1ch h\u00e0ng c\u00f3 y\u00eau c\u1ea7u VDTC ch\u1ea5m d\u1ee9t vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u v\u00e0 ch\u1ea5m d\u1ee9t s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a VDTC.<\/li>\n<li>Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, D\u1eef li\u1ec7u c\u00e1 nh\u00e2n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd cho \u0111\u1ebfn khi c\u00e1c m\u1ee5c \u0111\u00edch x\u1eed l\u00fd d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh.<\/li>\n<li>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ph\u1ea3i l\u01b0u tr\u1eef D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Qu\u00fd kh\u00e1ch ngay c\u1ea3 khi h\u1ee3p \u0111\u1ed3ng gi\u1eefa Qu\u00fd kh\u00e1ch v\u00e0 VDTC \u0111\u00e3 ch\u1ea5m d\u1ee9t \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd c\u1ee7a ch\u00fang t\u00f4i theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u00e0\/ho\u1eb7c y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n<\/ol>\n<p><strong>\u0110I\u1ec0U 7. H\u1eacU QU\u1ea2, THI\u1ec6T H\u1ea0I KH\u00d4NG MONG MU\u1ed0N C\u00d3 KH\u1ea2 N\u0102NG X\u1ea2Y RA<\/strong><\/p>\n<ol>\n<li>VDTC s\u1eed d\u1ee5ng nhi\u1ec1u c\u00f4ng ngh\u1ec7 b\u1ea3o m\u1eadt th\u00f4ng tin kh\u00e1c nhau nh\u1eb1m b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng kh\u00f4ng b\u1ecb s\u1eed d\u1ee5ng ho\u1eb7c chia s\u1ebb ngo\u00e0i \u00fd mu\u1ed1n. Tuy nhi\u00ean, kh\u00f4ng m\u1ed9t d\u1eef li\u1ec7u n\u00e0o c\u00f3 th\u1ec3 b\u1ea3o m\u1eadt \u0111\u01b0\u1ee3c 100%. Do v\u1eady, VDTC cam k\u1ebft s\u1ebd b\u1ea3o m\u1eadt m\u1ed9t c\u00e1ch t\u1ed1i \u0111a D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<li>M\u1ed9t s\u1ed1 h\u1eadu qu\u1ea3, thi\u1ec7t h\u1ea1i kh\u00f4ng mong mu\u1ed1n c\u00f3 th\u1ec3 x\u1ea3y ra bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/li>\n<\/ol>\n<ul>\n<li>L\u1ed7i ph\u1ea7n c\u1ee9ng, ph\u1ea7n m\u1ec1m trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd d\u1eef li\u1ec7u l\u00e0m m\u1ea5t d\u1eef li\u1ec7u c\u1ee7a Kh\u00e1ch h\u00e0ng;<\/li>\n<li>L\u1ed7 h\u1ed5ng b\u1ea3o m\u1eadt n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t c\u1ee7a VDTC, h\u1ec7 th\u1ed1ng b\u1ecb hacker t\u1ea5n c\u00f4ng g\u00e2y l\u1ed9 l\u1ecdt d\u1eef li\u1ec7u;<\/li>\n<li>Kh\u00e1ch h\u00e0ng t\u1ef1 l\u00e0m l\u1ed9 l\u1ecdt d\u1eef li\u1ec7u c\u00e1 nh\u00e2n do: B\u1ea5t c\u1ea9n ho\u1eb7c b\u1ecb l\u1eeba \u0111\u1ea3o; truy c\u1eadp c\u00e1c website\/t\u1ea3i c\u00e1c \u1ee9ng d\u1ee5ng c\u00f3 ch\u1ee9a ph\u1ea7n m\u1ec1m \u0111\u1ed9c h\u1ea1i\u2026<\/li>\n<\/ul>\n<ol>\n<li>VDTC khuy\u1ebfn c\u00e1o Kh\u00e1ch h\u00e0ng b\u1ea3o m\u1eadt th\u00f4ng tin li\u00ean quan \u0111\u1ebfn m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp v\u00e0o t\u00e0i kho\u1ea3n giao th\u00f4ng c\u1ee7a Kh\u00e1ch h\u00e0ng, m\u00e3 OTP v\u00e0 kh\u00f4ng ch\u1ec9a s\u1ebb m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp, m\u00e3 OTP n\u00e0y v\u1edbi b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o kh\u00e1c.<\/li>\n<li>Kh\u00e1ch h\u00e0ng n\u00ean b\u1ea3o qu\u1ea3n c\u00e1c thi\u1ec7t b\u1ecb \u0111i\u1ec7n t\u1eed trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, Kh\u00e1ch h\u00e0ng n\u00ean tho\u00e1t kh\u1ecfi website ho\u1eb7c \u1ee9ng d\u1ee5ng c\u1ee7a VDTC khi kh\u00f4ng c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng n\u1eefa.<\/li>\n<\/ol>\n<p><strong>\u0110I\u1ec0U 8. T\u1ed4 CH\u1ee8C, C\u00c1 NH\u00c2N THAM GIA QU\u00c1 TR\u00ccNH X\u1eec L\u00dd D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N<\/strong><\/p>\n<ol>\n<li>T\u00f9y t\u1eebng tr\u01b0\u1eddng h\u1ee3p, VDTC c\u00f3 th\u1ec3 l\u00e0 B\u00ean Ki\u1ec3m so\u00e1t D\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c B\u00ean Ki\u1ec3m so\u00e1t v\u00e0 x\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li>Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, Kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 r\u1eb1ng ch\u00fang t\u00f4i c\u00f3 th\u1ec3 chia s\u1ebb D\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1eb1m c\u00e1c m\u1ee5c \u0111\u00edch \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp t\u1ea1i \u0110i\u1ec1u 3 v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n d\u01b0\u1edbi \u0111\u00e2y:<\/li>\n<\/ol>\n<ul>\n<li>Ng\u01b0\u1eddi lao \u0111\u1ed9ng, Tr\u1ea1m thu ph\u00ed, c\u00e1c \u0111i\u1ec3m giao d\u1ecbch, C\u00f4ng ty m\u1eb9 c\u1ee7a VDTC, Doanh nghi\u1ec7p th\u00e0nh vi\u00ean, c\u00f4ng ty li\u00ean k\u1ebft c\u1ee7a VDTC;<\/li>\n<li>T\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0\/ho\u1eb7c h\u1ee3p t\u00e1c v\u1edbi VDTC, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: Nh\u00e0 th\u1ea7u; \u0111\u1ea1i l\u00fd; c\u00e1c \u0111\u01a1n v\u1ecb t\u01b0 v\u1ea5n; ki\u1ec3m to\u00e1n; lu\u1eadt s\u01b0; c\u00f4ng ch\u1ee9ng vi\u00ean v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c kinh doanh, cung c\u1ea5p cung c\u1ea5p gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 th\u00f4ng tin, ph\u1ea7n m\u1ec1m, \u1ee9ng d\u1ee5ng, c\u00e1c d\u1ecbch v\u1ee5 v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd, x\u1eed l\u00fd s\u1ef1 c\u1ed1, ph\u00e1t tri\u1ec3n h\u1ea1 t\u1ea7ng; c\u00e1c C\u00f4ng ty b\u1ea3o hi\u1ec3m; C\u00f4ng ty m\u00f4i gi\u1edbi b\u1ea3o hi\u1ec3m; \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m; c\u00e1c t\u1ed5 ch\u1ee9c tham gia x\u1eed l\u00fd giao d\u1ecbch c\u1ee7a Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u\/Kh\u00e1ch h\u00e0ng nh\u01b0: Ng\u00e2n h\u00e0ng, \u0111\u01a1n v\u1ecb trung gian thanh to\u00e1n, c\u00e1c b\u00ean cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n;<\/li>\n<li>C\u00e1c \u0111\u1ed1i t\u00e1c kinh doanh, \u0111\u1ed1i t\u00e1c h\u1ee3p t\u00e1c v\u1edbi VDTC \u0111\u1ec3 ph\u00e1t tri\u1ec3n, cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5\/h\u00e0ng h\u00f3a \u0111\u1ebfn Ch\u1ee7 th\u1ec3 d\u1eef li\u1ec7u\/Kh\u00e1ch h\u00e0ng;<\/li>\n<li>B\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c n\u00e0o l\u00e0 b\u00ean \u0111\u1ea1i di\u1ec7n, b\u00ean \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n c\u1ee7a Kh\u00e1ch h\u00e0ng, h\u00e0nh \u0111\u1ed9ng thay m\u1eb7t Kh\u00e1ch h\u00e0ng;<\/li>\n<li>C\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n d\u1ef1a tr\u00ean \u1ee7y quy\u1ec1n ho\u1eb7c ch\u1ea5p thu\u1eadn c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<ol>\n<li>Vi\u1ec7c chia s\u1ebb d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo \u0111\u00fang tr\u00ecnh t\u1ef1, c\u00e1ch th\u1ee9c v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh. C\u00e1c b\u00ean ti\u1ebfp nh\u1eadn D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u00f3 ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Qu\u00fd kh\u00e1ch ph\u00f9 h\u1ee3p v\u1edbi Ch\u00ednh s\u00e1ch n\u00e0y; c\u00e1c quy \u0111\u1ecbnh, quy tr\u00ecnh, ti\u00eau chu\u1ea9n v\u1ec1 B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a VDTC v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li>\n<li>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 chia s\u1ebb th\u00f4ng tin Qu\u00fd kh\u00e1ch v\u1edbi c\u01a1 quan Nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n khi th\u1ef1c hi\u1ec7n m\u1ee5c \u0111\u00edch X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n n\u00eau t\u1ea1i \u0110i\u1ec1u 3 Ch\u00ednh s\u00e1ch n\u00e0y theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<\/ol>\n<p>C\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ed1i v\u1edbi VDTC bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: Ng\u00e2n h\u00e0ng Nh\u00e0 n\u01b0\u1edbc Vi\u1ec7t Nam, B\u1ed9 Giao th\u00f4ng v\u1eadn t\u1ea3i, C\u01a1 quan thu\u1ebf, C\u01a1 quan \u0111i\u1ec1u tra, T\u00f2a \u00e1n.<\/p>\n<p><strong>\u0110I\u1ec0U 9. \u0110I\u1ec0U KHO\u1ea2N CHUNG<\/strong><\/p>\n<ol>\n<li>Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y 01\/07\/2023 v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i theo t\u1eebng th\u1eddi k\u1ef3 v\u00e0 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1edbi Qu\u00fd kh\u00e1ch th\u00f4ng qua c\u00e1c K\u00eanh giao d\u1ecbch c\u1ee7a VDTC tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng. Nh\u1eefng thay \u0111\u1ed5i n\u00e0y s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>Ch\u00ednh s\u00e1ch n\u00e0y l\u00e0 Th\u00f4ng b\u00e1o X\u1eed l\u00fd D\u1eef li\u1ec7u c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u00e3 bi\u1ebft r\u00f5 v\u00e0 \u0111\u1ed3ng \u00fd b\u1ea3n Ch\u00ednh s\u00e1ch n\u00e0y c\u0169ng l\u00e0 Th\u00f4ng b\u00e1o x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 13 Ngh\u1ecb \u0111\u1ecbnh 13\/N\u0110-CP\/2023 v\u00e0 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung trong t\u1eebng th\u1eddi k\u1ef3.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc k\u1ef9, hi\u1ec3u r\u00f5 v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi to\u00e0n b\u1ed9 n\u1ed9i dung c\u1ee7a b\u1ea3n Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n n\u00e0y.<\/li>\n<\/ol>\n<p><strong><em>B\u1ea3n quy\u1ec1n thu\u1ed9c v\u1ec1 C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam. M\u1ecdi quy\u1ec1n \u0111\u01b0\u1ee3c b\u1ea3o h\u1ed9<\/em><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam\u00a0(\u201cVDTC\u201d) lu\u00f4n coi tr\u1ecdng s\u1ef1 ri\u00eang t\u01b0 v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i hi\u1ec3u r\u1eb1ng, th\u00f4ng qua Ch\u00ednh s\u00e1ch B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n\u00a0(\u201cCh\u00ednh s\u00e1ch\u201d)\u00a0n\u00e0y, Qu\u00fd kh\u00e1ch s\u1ebd bi\u1ebft m\u1ed9t c\u00e1ch minh b\u1ea1ch v\u1ec1 c\u00e1c n\u1ed9i dung li\u00ean quan \u0111\u1ebfn&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT  (Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n) - ePass - Thu ph\u00ed t\u1ef1 \u0111\u1ed9ng kh\u00f4ng d\u1eebng (C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/giaothongso.com.vn\/en\/chinh-sach-bao-mat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT  (Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n) - ePass - Thu ph\u00ed t\u1ef1 \u0111\u1ed9ng kh\u00f4ng d\u1eebng (C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam)\" \/>\n<meta property=\"og:description\" content=\"C\u00f4ng ty C\u1ed5 ph\u1ea7n Giao th\u00f4ng s\u1ed1 Vi\u1ec7t Nam\u00a0(\u201cVDTC\u201d) lu\u00f4n coi tr\u1ecdng s\u1ef1 ri\u00eang t\u01b0 v\u00e0 b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Kh\u00e1ch h\u00e0ng. 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