{"id":11801,"date":"2023-07-24T11:01:51","date_gmt":"2023-07-24T04:01:51","guid":{"rendered":"http:\/\/epass.biwicom.vn\/?page_id=11801"},"modified":"2026-07-30T09:27:28","modified_gmt":"2026-07-30T02:27:28","slug":"huong-dan-tai-bieu-mau-huy-rut-tien-tai-khoan-epass","status":"publish","type":"page","link":"https:\/\/giaothongso.com.vn\/en\/huong-dan-epass\/huong-dan-tai-bieu-mau-huy-rut-tien-tai-khoan-epass\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn th\u1ee7 t\u1ee5c THAY \u0110\u1ed4I TH\u00d4NG TIN – H\u1ee6Y T\u00c0I KHO\u1ea2N \u2013 R\u00daT TI\u1ec0N"},"content":{"rendered":"

\"\"<\/a><\/strong><\/span><\/h3>\n

1. Th\u1ee7 t\u1ee5c thay \u0111\u1ed5i th\u00f4ng tin, chuy\u1ec3n ch\u1ee7 quy\u1ec1n ph\u01b0\u01a1ng ti\u1ec7n, t\u00e1ch\/ g\u1ed9p h\u1ee3p \u0111\u1ed3ng<\/strong><\/span><\/h3>\n
\n

\u2013 Thay \u0111\u1ed5i th\u00f4ng tin:<\/strong><\/span><\/p>\n

+ Th\u00f4ng tin kh\u00e1ch h\u00e0ng:\u00a0<\/strong>T\u00ean ch\u1ee7 h\u1ee3p \u0111\u1ed3ng, s\u1ed1 gi\u1ea5y t\u1edd \u0111\u0103ng k\u00fd, ng\u00e0y\/ th\u00e1ng\/ n\u0103m sinh, ng\u00e0y c\u1ea5p gi\u1ea5y t\u1edd, n\u01a1i c\u1ea5p, \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, th\u00f4ng tin ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n, ng\u01b0\u1eddi \u1ee7y quy\u1ec1n<\/span><\/p>\n

+\u00a0Th\u00f4ng tin h\u1ee3p \u0111\u1ed3ng<\/strong>: H\u1ecd t\u00ean, \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email t\u1ea1i m\u1ee5c \u0111\u1ecba ch\u1ec9 th\u00f4ng b\u00e1o c\u01b0\u1edbc, h\u1ed3 s\u01a1 \u0111\u00ednh k\u00e8m, h\u00ecnh th\u1ee9c nh\u1eadn th\u00f4ng b\u00e1o, chu k\u1ef3 h\u1eadn h\u00f3a \u0111\u01a1n<\/span><\/p>\n

+ Th\u00f4ng tin ph\u01b0\u01a1ng ti\u1ec7n:\u00a0<\/strong>Bi\u1ec3n s\u1ed1 xe, s\u1ed1 serial th\u1ebb d\u00e1n, h\u1ecd t\u00ean ch\u1ee7 ph\u01b0\u01a1ng ti\u1ec7n, m\u00e0u bi\u1ec3n, lo\u1ea1i ph\u01b0\u01a1ng ti\u1ec7n thu ph\u00ed, s\u1ed1 ch\u1ed7, c\u00e1c lo\u1ea1i t\u1ea3i tr\u1ecdng, lo\u1ea1i xe, s\u1ed1 khung, s\u1ed1 m\u00e1y, m\u00e0u xe<\/span><\/p>\n

\u2013\u00a0Chuy\u1ec3n ch\u1ee7 quy\u1ec1n ph\u01b0\u01a1ng ti\u1ec7n<\/strong>: l\u00e0 vi\u1ec7c chuy\u1ec3n ph\u01b0\u01a1ng ti\u1ec7n t\u1eeb h\u1ee3p \u0111\u1ed3ng c\u1ee7a KH n\u00e0y sang h\u1ee3p \u0111\u1ed3ng c\u1ee7a KH kia. C\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ph\u01b0\u01a1ng ti\u1ec7n kh\u00f4ng thay \u0111\u1ed5i<\/span><\/p>\n

\u2013\u00a0G\u1ed9p h\u1ee3p \u0111\u1ed3ng<\/strong>: M\u1ed9t kh\u00e1ch h\u00e0ng c\u00f3 c\u00f9ng s\u1ed1 gi\u1ea5y t\u1edd nh\u01b0ng c\u00f3 nhi\u1ec1u m\u00e3 h\u1ee3p \u0111\u1ed3ng v\u1edbi nhi\u1ec1u ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c nhau c\u1ea7n g\u1ed9p chung l\u1ea1i th\u00e0nh 1 H\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng<\/span><\/p>\n

\u2013\u00a0T\u00e1ch h\u1ee3p \u0111\u1ed3ng<\/strong>: l\u00e0 vi\u1ec7c m\u1ed9t kh\u00e1ch h\u00e0ng c\u00f3 c\u00f9ng s\u1ed1 gi\u1ea5y t\u1edd nh\u01b0ng c\u00f3 nhi\u1ec1u ph\u01b0\u01a1ng ti\u1ec7n trong h\u1ee3p \u0111\u1ed3ng v\u00e0 c\u1ea7n t\u00e1ch ra th\u00e0nh c\u00e1c m\u00e3 h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 giao cho c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c nhau qu\u1ea3n l\u00fd (th\u01b0\u1eddng \u00e1p d\u1ee5ng v\u1edbi c\u00f4ng ty c\u00f3 giao xe cho c\u00e1 nh\u00e2n t\u1ef1 qu\u1ea3n l\u00fd v\u00e0 s\u1eed d\u1ee5ng)<\/span><\/p>\n<\/div>\n

\n

Th\u1ee7 t\u1ee5c chung<\/strong><\/span><\/p>\n

\u2013 \u00a0\u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y t\u1edd t\u00f9y th\u00e2n c\u1ee7a ch\u1ee7 t\u00e0i kho\u1ea3n (ho\u1eb7c ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n tr\u00ean \u0111\u0103ng k\u00fd kinh doanh v\u1edbi KH doanh nghi\u1ec7p)<\/span><\/p>\n

\u2013\u00a0 \u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y \u0111\u0103ng k\u00fd xe<\/span><\/p>\n

\u2013 \u00a0\u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y \u0111\u0103ng ki\u1ec3m xe<\/span><\/p>\n

H\u00ecnh th\u1ee9c h\u1ed7 tr\u1ee3<\/strong><\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 1<\/strong>: Kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 2:<\/strong>\u00a0Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 hotline 19009080 \u0111\u1ec3 nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 3<\/strong>: B\u1ed9 ph\u1eadn x\u1eed l\u00fd s\u1ebd li\u00ean h\u1ec7 l\u1ea1i kh\u00e1ch h\u00e0ng theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i tr\u00ean h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 nh\u1eadn h\u00ecnh \u1ea3nh c\u00e1c gi\u1ea5y t\u1edd qua zalo v\u00e0 ki\u1ec3m tra x\u00e1c minh<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 4<\/strong>: N\u1ebfu gi\u1ea5y t\u1edd h\u1ee3p l\u1ec7, ePass s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 t\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/p>\n<\/div>\n

\n

2. Th\u1ee7 t\u1ee5c \u0111i\u1ec1u ch\u1ec9nh t\u00e0i kho\u1ea3n:<\/strong><\/span><\/h3>\n

File bi\u1ec3u m\u1eabu<\/a><\/strong><\/span><\/p>\n

\u25a0 Bi\u1ec3u m\u1eabu 04: \u0110i\u1ec1u ch\u1ec9nh t\u00e0i kho\u1ea3n\u00a0(T\u1ea3i t\u1ea1i \u0111\u00e2y)<\/a><\/span><\/p>\n<\/div>\n\n\n\n\n\n\n\n
<\/td>\n\n

Ch\u1ee7 TKGT l\u00e0 KH c\u00e1 nh\u00e2n<\/strong><\/span><\/p>\n<\/td>\n

\n

Ch\u1ee7 TKGT l\u00e0 KH doanh nghi\u1ec7p<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

Th\u1ee7 t\u1ee5c \u0111i\u1ec1u ch\u1ec9nh t\u00e0i kho\u1ea3n<\/strong><\/span><\/td>\n\u2013 Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u \u0111i\u1ec1u ch\u1ec9nh t\u00e0i kho\u1ea3n ePass (BM.04) c\u00e1c m\u1ee5c I, II, k\u00fd t\u00ean v\u00e0o m\u1ee5c Kh\u00e1ch h\u00e0ng \u0111\u1ec1 ngh\u1ecb<\/span><\/p>\n

\u2013 \u00a0\u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y t\u1edd t\u00f9y th\u00e2n c\u1ee7a ch\u1ee7 t\u00e0i kho\u1ea3n y\u00eau c\u1ea7u \u0111i\u1ec1u ch\u1ec9nh<\/span><\/p>\n

\u2013 \u1ea2nh ch\u1ee5p\/ phi\u1ebfu x\u00e1c th\u1ef1c giao d\u1ecbch<\/span><\/td>\n

\u2013 Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u \u0111i\u1ec1u ch\u1ec9nh t\u00e0i kho\u1ea3n ePass (BM.04) c\u00e1c m\u1ee5c I, II, k\u00fd t\u00ean, \u0111\u00f3ng d\u1ea5u v\u00e0o m\u1ee5c Kh\u00e1ch h\u00e0ng \u0111\u1ec1 ngh\u1ecb. Trong \u0111\u00f3:<\/span><\/p>\n

+ T\u00ean ch\u1ee7 TK: \u0110i\u1ec1n t\u00ean Doanh nghi\u1ec7p<\/em><\/span><\/p>\n

+ Ng\u01b0\u1eddi y\u00eau c\u1ea7u: \u0110i\u1ec1n t\u00ean ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n<\/em><\/span><\/p>\n

\u2013 \u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y t\u1edd t\u00f9y th\u00e2n c\u1ee7a ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n<\/span><\/p>\n

\u2013 \u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y ph\u00e9p \u0111\u0103ng k\u00fd kinh doanh<\/span><\/p>\n

\u2013 \u1ea2nh ch\u1ee5p\/ phi\u1ebfu x\u00e1c th\u1ef1c giao d\u1ecbch<\/span><\/td>\n<\/tr>\n

H\u00ecnh th\u1ee9c h\u1ed7 tr\u1ee3<\/strong><\/span><\/td>\n\u2013\u00a0B\u01b0\u1edbc 1<\/strong>: Kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 2<\/strong>: Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 hotline 19009080 \u0111\u1ec3 nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u ho\u1eb7c t\u1edbi tr\u1ef1c ti\u1ebfp c\u00e1c tr\u1ea1m trong do VDTC v\u1eadn h\u00e0nh \u0111\u1ec3 l\u00e0m th\u1ee7 t\u1ee5c<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 3<\/strong>: B\u1ed9 ph\u1eadn x\u1eed l\u00fd s\u1ebd li\u00ean h\u1ec7 l\u1ea1i kh\u00e1ch h\u00e0ng theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i tr\u00ean h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 nh\u1eadn h\u00ecnh \u1ea3nh c\u00e1c gi\u1ea5y t\u1edd qua zalo v\u00e0 ki\u1ec3m tra x\u00e1c minh<\/span><\/p>\n

\u2013\u00a0B\u01b0\u1edbc 4<\/strong>: N\u1ebfu gi\u1ea5y t\u1edd h\u1ee3p l\u1ec7, ePass s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 t\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/td>\n<\/tr>\n

Th\u1eddi gian ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u<\/strong><\/span><\/td>\n\u2013 24\/7<\/span><\/td>\n<\/tr>\n
Th\u1eddi gian x\u1eed l\u00fd<\/strong><\/span><\/td>\n\u2013 T\u1ed1i \u0111a 5 ng\u00e0y l\u00e0m vi\u1ec7c<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

3. Th\u1ee7 t\u1ee5c r\u00fat ti\u1ec1n v\u1ec1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng<\/strong><\/span><\/h3>\n

3.1: R\u00fat ti\u1ec1n b\u1eb1ng h\u00ecnh th\u1ee9c g\u1eedi h\u1ed3 s\u01a1 c\u1ee9ng l\u00ean tr\u1ee5 s\u1edf ePass<\/strong><\/h3>\n

File bi\u1ec3u m\u1eabu<\/a><\/strong><\/span><\/p>\n

\u25a0 Bi\u1ec3u m\u1eabu 01: R\u00fat ti\u1ec1n \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng\u00a0(T\u1ea3i t\u1ea1i \u0111\u00e2y)<\/a><\/span><\/p>\n

\u25a0 Bi\u1ec3u m\u1eabu 02: R\u00fat ti\u1ec1n \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p n\u1ea1p nh\u1ea7m v\u00e0o t\u00e0i kho\u1ea3n kh\u00e1c (T\u1ea3i t\u1ea1i \u0111\u00e2y)<\/a><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
<\/td>\nCh\u1ee7 TKGT l\u00e0 KH c\u00e1 nh\u00e2n<\/strong><\/span><\/td>\nCh\u1ee7 TKGT l\u00e0 KH doanh nghi\u1ec7p<\/strong><\/span><\/td>\n<\/tr>\n
Th\u1ee7 t\u1ee5c r\u00fat ti\u1ec1n trong TK giao th\u00f4ng<\/strong><\/span><\/td>\n\u2013 Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng ti\u1ec1n trong t\u00e0i kho\u1ea3n ePass: Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u h\u1ee7y v\u00e0 r\u00fat ti\u1ec1n trong t\u00e0i kho\u1ea3n ePass (BM.01) c\u00e1c m\u1ee5c I; III; IV; V v\u00e0 k\u00fd t\u00ean m\u1ee5c Kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

\u2013 Tr\u01b0\u1eddng h\u1ee3p n\u1ea1p nh\u1ea7m v\u00e0o t\u00e0i kho\u1ea3n kh\u00e1c: Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u h\u1ee7y v\u00e0 r\u00fat ti\u1ec1n trong t\u00e0i kho\u1ea3n ePass (BM.02) v\u00e0 k\u00fd t\u00ean m\u1ee5c Kh\u00e1ch h\u00e0ng.<\/span><\/td>\n

\u2013 Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng: kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u h\u1ee7y v\u00e0 r\u00fat ti\u1ec1n trong t\u00e0i kho\u1ea3n ePass (BM.01) c\u00e1c m\u1ee5c I; III; IV; V v\u00e0 k\u00fd t\u00ean & \u0111\u00f3ng d\u1ea5u m\u1ee5c Kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

\u2013 Tr\u01b0\u1eddng h\u1ee3p n\u1ea1p nh\u1ea7m v\u00e0o t\u00e0i kho\u1ea3n kh\u00e1c: Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0o phi\u1ebfu y\u00eau c\u1ea7u h\u1ee7y v\u00e0 r\u00fat ti\u1ec1n trong t\u00e0i kho\u1ea3n ePass (BM.02) v\u00e0 k\u00fd t\u00ean m\u1ee5c Kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

Trong \u0111\u00f3:<\/span><\/td>\n<\/tr>\n

\u2013 \u00a0\u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y t\u1edd t\u00f9y th\u00e2n c\u1ee7a ch\u1ee7 t\u00e0i kho\u1ea3n<\/span><\/td>\n+ T\u00ean ch\u1ee7 TK: \u0110i\u1ec1n t\u00ean Doanh nghi\u1ec7p<\/span><\/td>\n<\/tr>\n
<\/td>\n+ Ng\u01b0\u1eddi y\u00eau c\u1ea7u: \u0110i\u1ec1n t\u00ean ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n<\/span><\/td>\n<\/tr>\n
<\/td>\n\u2013 \u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y t\u1edd t\u00f9y th\u00e2n c\u1ee7a ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n<\/span><\/td>\n<\/tr>\n
<\/td>\n\u2013 \u1ea2nh ch\u1ee5p 2 m\u1eb7t gi\u1ea5y ph\u00e9p \u0111\u0103ng k\u00fd kinh doanh<\/span><\/td>\n<\/tr>\n
Ngo\u00e0i ra<\/strong>:<\/span><\/p>\n

\u2013 V\u1edbi tr\u01b0\u1eddng h\u1ee3p n\u1ea1p nh\u1ea7m v\u00e0o t\u00e0i kho\u1ea3n kh\u00e1c kh\u00e1ch h\u00e0ng chu\u1ea9n b\u1ecb c\u00e1c gi\u1ea5y t\u1edd: Phi\u1ebfu \u0111\u1ec1 ngh\u1ecb r\u00fat ti\u1ec1n, in sao k\u00ea c\u00f3 \u0111\u00f3ng d\u1ea5u ng\u00e2n h\u00e0ng, c\u0103n c\u01b0\u1edbc c\u00f4ng d\u00e2n b\u1ea3n photo<\/span>
\n\u2013 V\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng: kh\u00e1ch h\u00e0ng cung c\u1ea5p \u0111\u01b0\u1ee3c\u00a0sao k\u00ea giao d\u1ecbch n\u1ea1p ti\u1ec1n<\/strong> c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a ng\u00e2n h\u00e0ng (b\u1ea3n c\u00f3 d\u1ea5u \u0111\u1ecf) n\u1ebfu Kh\u00e1ch h\u00e0ng n\u1ea1p qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng<\/span>
\n\u2013\u00a0L\u01b0u \u00fd<\/strong>: V\u1edbi Kh\u00e1ch h\u00e0ng n\u1ea1p ti\u1ec1n t\u1eeb t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng: T\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng r\u00fat ti\u1ec1n v\u1ec1 ph\u1ea3i tr\u00f9ng v\u1edbi t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng n\u1ea1p ti\u1ec1n v\u00e0o. N\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u chuy\u1ec3n ti\u1ec1n\u00a0 sang t\u00e0i kho\u1ea3n giao th\u00f4ng kh\u00e1c ->\u00a0\u00e1p d\u1ee5ng theo quy \u0111\u1ecbnh t\u1ea1i m\u1ee5c 2<\/span><\/span><\/td>\n<\/tr>\n

H\u00ecnh th\u1ee9c h\u1ed7 tr\u1ee3<\/strong><\/span><\/td>\n\u2013\u00a0B\u01b0\u1edbc 1<\/strong>: Kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c<\/span><\/td>\n<\/tr>\n
\u2013\u00a0B\u01b0\u1edbc 2<\/strong>: Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 hotline 19009080 \u0111\u1ec3 nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u ho\u1eb7c t\u1edbi tr\u1ef1c ti\u1ebfp c\u00e1c tr\u1ea1m trong do VDTC v\u1eadn h\u00e0nh \u0111\u1ec3 l\u00e0m th\u1ee7 t\u1ee5c<\/span><\/td>\n<\/tr>\n
\u2013\u00a0B\u01b0\u1edbc 3<\/strong>: B\u1ed9 ph\u1eadn x\u1eed l\u00fd s\u1ebd li\u00ean h\u1ec7 l\u1ea1i kh\u00e1ch h\u00e0ng theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i tr\u00ean h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn th\u1ee7 t\u1ee5c v\u00e0 ki\u1ec3m tra x\u00e1c minh.<\/span><\/td>\n<\/tr>\n
\u2013\u00a0B\u01b0\u1edbc 4<\/strong>: N\u1ebfu gi\u1ea5y t\u1edd h\u1ee3p l\u1ec7, ePass s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 t\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/td>\n<\/tr>\n
Th\u1eddi gian ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u<\/strong><\/span><\/td>\n24\/7<\/span><\/td>\n<\/tr>\n
Th\u1eddi gian x\u1eed l\u00fd<\/strong><\/span><\/td>\nT\u1eeb 15-20 ng\u00e0y l\u00e0m vi\u1ec7c, kh\u00f4ng t\u00ednh th\u1ee9 7, ch\u1ee7 nh\u1eadt, ng\u00e0y l\u1ec5\u00a0 (theo quy \u0111\u1ecbnh c\u1ee7a t\u1eebng ng\u00e2n h\u00e0ng)<\/span><\/td>\n<\/tr>\n
Ph\u00ed r\u00fat ti\u1ec1n<\/strong><\/span><\/td>\nTheo quy \u0111\u1ecbnh c\u1ee7a t\u1eebng ng\u00e2n h\u00e0ng<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

3.2: R\u00fat ti\u1ec1n b\u1eb1ng h\u00ecnh th\u1ee9c t\u1ea1o y\u00eau c\u1ea7u tr\u00ean Website Ch\u1ee7 Ph\u01b0\u01a1ng Ti\u1ec7n<\/strong><\/span><\/h3>\n

B\u01b0\u1edbc 1:<\/strong> KH truy c\u1eadp web\u00a0https:\/\/giaothongso.com.vn<\/a>\u00a0=> \u0110\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n<\/span><\/p>\n

B\u01b0\u1edbc 2<\/strong>: V\u00e0o Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng => R\u00fat ti\u1ec1n TKGT<\/span><\/p>\n

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B\u01b0\u1edbc 3:<\/strong> Nh\u1eadp s\u1ed1 ti\u1ec1n mu\u1ed1n r\u00fat, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean h\u1ec7, c\u1eadp nh\u1eadt h\u1ed3 s\u01a1 theo y\u00eau c\u1ea7u => B\u1ea5m L\u01b0u<\/span><\/p>\n

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L\u01b0u \u00fd \u0111i\u1ec1u ki\u1ec7n th\u1ef1c hi\u1ec7n r\u00fat ti\u1ec1n:<\/span><\/p>\n